How to Cancel Roku in United States
Your Rights in United States
The FTC's 'Click-to-Cancel' rule (effective 2025) requires sellers to make cancellation as easy as sign-up. State laws vary: California's automatic renewal law (ARL) requires clear disclosure and easy cancellation. The Restore Online Shoppers' Confidence Act (ROSCA) prohibits charging consumers without clear consent.
Cooling-off Period
Varies by state (no federal cooling-off for digital subscriptions)
Regulatory Body
FTC (Federal Trade Commission)
Steps to Cancel Roku
Go to my.roku.com and sign in to your Roku account
Click on your account name in the top right corner
Select 'Manage your subscriptions' (or go directly to my.roku.com/account/subscriptions)
Find the channel subscription you want to cancel
Click 'Unsubscribe' next to the service
Confirm by clicking 'Unsubscribe' again on the confirmation popup
You'll receive a confirmation email from Roku
On your Roku home screen, navigate to the channel you want to cancel
Press the Star (*) button on your Roku remote
Select 'Manage subscription' from the options menu
Select 'Cancel subscription'
Confirm the cancellation
Open the Roku app on your phone
Tap 'Devices' and select your Roku device
Tap 'My account' or navigate to account settings
Go to 'Manage subscriptions'
Find the subscription and tap 'Cancel'
Tips for United States
- •The FTC's Click-to-Cancel rule requires companies to make cancellation as easy as sign-up
- •In California, companies must provide an online cancellation option if you signed up online
- •File complaints at ftc.gov/complaint if a company makes cancellation unnecessarily difficult
Direct Cancel Link
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