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How to Cancel Microsoft 365
Last updated: March 10, 2026
Microsoft 365 can be cancelled through your Microsoft account. Your OneDrive storage drops from 1TB to 5GB, and you lose access to desktop Office apps but keep the free web versions.
Cancel Microsoft 365 directly
Opens the official cancellation page
Step-by-step instructions
Website
recommended- 1
Go to account.microsoft.com/services
- 2
Sign in with your Microsoft account
- 3
Find your Microsoft 365 subscription
- 4
Click 'Manage' → 'Cancel subscription'
- 5
Follow the prompts and confirm
Good to Know
- •OneDrive storage drops from 1TB to 5GB — download files first.
- •Free web versions of Word, Excel, PowerPoint remain available.
- •Desktop apps become read-only after cancellation.
- •Family plan cancellation affects all members.
Frequently asked questions
Do I lose my files?
Not immediately. But your OneDrive storage drops to 5GB. If you're using more, Microsoft will freeze your account until you reduce storage. Download important files first.