How to Cancel Amazon Prime in France
Your Rights in France
French consumer law (Code de la consommation, Article L221-18) grants a 14-day cooling-off period for online subscriptions. The Hamon Law (Loi Hamon) of 2014 further strengthened consumer rights, allowing easier cancellation of ongoing contracts after the initial commitment period.
Cooling-off Period
14 days (droit de retractation)
Regulatory Body
DGCCRF (Direction generale de la concurrence)
Steps to Cancel Amazon Prime
Go to amazon.com (or your local Amazon site) and sign in
Go to Account & Lists → Your Prime Membership
Click 'Update, cancel and more' on the left
Click 'End Membership' at the bottom
Amazon will show you benefits you'll lose — click 'Continue to Cancel'
They'll offer discounts or a pause — decline by clicking 'Continue to Cancel' again
Confirm by clicking 'Cancel Membership' one final time
⚠️ You may need to click through 4-6 screens of retention offers
Tips for France
- •Since June 2023, French law requires services to offer online cancellation if you signed up online
- •Services must confirm cancellation within a reasonable timeframe
- •You can contact DGCCRF if a company refuses to process your cancellation
Direct Cancel Link
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