How to Cancel Spotify in Germany
Your Rights in Germany
Under German law (BGB §355-356), consumers have a 14-day right of withdrawal (Widerrufsrecht) for online subscriptions. You can cancel within 14 days of signing up without giving any reason. After that, most subscriptions can be cancelled with one month's notice before the end of the contract period.
Cooling-off Period
14 days (EU Consumer Rights Directive)
Regulatory Body
Verbraucherzentrale (Consumer Protection Agency)
Steps to Cancel Spotify
Go to spotify.com/account and sign in
Scroll down to 'Your plan' section
Click 'Change plan'
Scroll to the bottom and click 'Cancel Premium'
Spotify will show you what you'll lose — click 'Continue' to confirm
Your Premium continues until the next billing date
Open Settings → tap your name → Subscriptions
Find Spotify and tap it
Tap 'Cancel Subscription'
Only works if you originally subscribed through Apple
Tips for Germany
- •Since July 2022, German law requires a 'Kundigungsbutton' (cancellation button) on all subscription websites
- •Keep screenshots of your cancellation confirmation as proof
- •If a service makes cancellation difficult, file a complaint with Verbraucherzentrale
Direct Cancel Link
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