How to Cancel Amazon Music Unlimited in France
Your Rights in France
French consumer law (Code de la consommation, Article L221-18) grants a 14-day cooling-off period for online subscriptions. The Hamon Law (Loi Hamon) of 2014 further strengthened consumer rights, allowing easier cancellation of ongoing contracts after the initial commitment period.
Cooling-off Period
14 days (droit de retractation)
Regulatory Body
DGCCRF (Direction generale de la concurrence)
Steps to Cancel Amazon Music Unlimited
Go to amazon.com and sign in to your account
Go to 'Account & Lists' → 'Memberships & Subscriptions' (or go directly to amazon.com/music/settings)
Find 'Amazon Music Unlimited' in your subscriptions
Click 'Cancel subscription' (or 'Cancel' under the Amazon Music section)
Amazon will show you what you'll lose and may offer a discounted rate — click 'Continue to cancel'
Select a reason for cancelling and confirm
You'll see a confirmation page with your last day of access
Open the Amazon Music app
Tap the gear icon (Settings) in the top right
Tap 'Amazon Music Unlimited' under your subscription
Tap 'Cancel subscription' and follow the prompts
If you subscribed through Apple, you'll be redirected to iOS subscription settings
Open Settings → tap your name → Subscriptions
Find Amazon Music and tap it
Tap 'Cancel Subscription'
This only works if you subscribed through Apple's in-app purchase
Tips for France
- •Since June 2023, French law requires services to offer online cancellation if you signed up online
- •Services must confirm cancellation within a reasonable timeframe
- •You can contact DGCCRF if a company refuses to process your cancellation
Direct Cancel Link
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