如何在法国取消 Amazon Music Unlimited
法国消费者权益
法国消费者法(消费法典第L221-18条)为在线订阅提供14天冷静期。2014年的阿蒙法(Loi Hamon)进一步加强了消费者权利,允许在初始承诺期后更容易地取消持续合同。
冷静期
14天(撤回权)
监管机构
竞争、消费和反欺诈总局(DGCCRF)
取消 Amazon Music Unlimited 步骤
Go to amazon.com and sign in to your account
Go to 'Account & Lists' → 'Memberships & Subscriptions' (or go directly to amazon.com/music/settings)
Find 'Amazon Music Unlimited' in your subscriptions
Click 'Cancel subscription' (or 'Cancel' under the Amazon Music section)
Amazon will show you what you'll lose and may offer a discounted rate — click 'Continue to cancel'
Select a reason for cancelling and confirm
You'll see a confirmation page with your last day of access
Open the Amazon Music app
Tap the gear icon (Settings) in the top right
Tap 'Amazon Music Unlimited' under your subscription
Tap 'Cancel subscription' and follow the prompts
If you subscribed through Apple, you'll be redirected to iOS subscription settings
Open Settings → tap your name → Subscriptions
Find Amazon Music and tap it
Tap 'Cancel Subscription'
This only works if you subscribed through Apple's in-app purchase
法国特别提示
- •自2023年6月起,法国法律要求服务商为在线注册的用户提供在线取消方式
- •服务商必须在合理时间内确认取消
- •如果公司拒绝处理您的取消请求,您可以联系DGCCRF