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如何在德国取消 Amazon Music Unlimited

🇩🇪 德国|Medium|3 minutes
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德国消费者权益

根据德国民法典(BGB §355-356),消费者对在线订阅享有14天撤回权(Widerrufsrecht)。您可以在注册后14天内无理由取消。之后,大多数订阅可在合同期结束前一个月通知取消。

冷静期

14天(欧盟消费者权利指令)

监管机构

消费者保护中心(Verbraucherzentrale)

取消 Amazon Music Unlimited 步骤

Amazon Website推荐
1

Go to amazon.com and sign in to your account

2

Go to 'Account & Lists' → 'Memberships & Subscriptions' (or go directly to amazon.com/music/settings)

3

Find 'Amazon Music Unlimited' in your subscriptions

4

Click 'Cancel subscription' (or 'Cancel' under the Amazon Music section)

5

Amazon will show you what you'll lose and may offer a discounted rate — click 'Continue to cancel'

6

Select a reason for cancelling and confirm

7

You'll see a confirmation page with your last day of access

Amazon Music App (iOS & Android)
1

Open the Amazon Music app

2

Tap the gear icon (Settings) in the top right

3

Tap 'Amazon Music Unlimited' under your subscription

4

Tap 'Cancel subscription' and follow the prompts

5

If you subscribed through Apple, you'll be redirected to iOS subscription settings

iOS (Apple Subscription)
1

Open Settings → tap your name → Subscriptions

2

Find Amazon Music and tap it

3

Tap 'Cancel Subscription'

4

This only works if you subscribed through Apple's in-app purchase

德国特别提示

  • 自2022年7月起,德国法律要求所有订阅网站必须提供「取消按钮」(Kundigungsbutton)
  • 保留取消确认的截图作为证据
  • 如果服务商刁难取消流程,可向消费者保护中心(Verbraucherzentrale)投诉

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