如何在德国取消 Amazon Music Unlimited
德国消费者权益
根据德国民法典(BGB §355-356),消费者对在线订阅享有14天撤回权(Widerrufsrecht)。您可以在注册后14天内无理由取消。之后,大多数订阅可在合同期结束前一个月通知取消。
冷静期
14天(欧盟消费者权利指令)
监管机构
消费者保护中心(Verbraucherzentrale)
取消 Amazon Music Unlimited 步骤
Go to amazon.com and sign in to your account
Go to 'Account & Lists' → 'Memberships & Subscriptions' (or go directly to amazon.com/music/settings)
Find 'Amazon Music Unlimited' in your subscriptions
Click 'Cancel subscription' (or 'Cancel' under the Amazon Music section)
Amazon will show you what you'll lose and may offer a discounted rate — click 'Continue to cancel'
Select a reason for cancelling and confirm
You'll see a confirmation page with your last day of access
Open the Amazon Music app
Tap the gear icon (Settings) in the top right
Tap 'Amazon Music Unlimited' under your subscription
Tap 'Cancel subscription' and follow the prompts
If you subscribed through Apple, you'll be redirected to iOS subscription settings
Open Settings → tap your name → Subscriptions
Find Amazon Music and tap it
Tap 'Cancel Subscription'
This only works if you subscribed through Apple's in-app purchase
德国特别提示
- •自2022年7月起,德国法律要求所有订阅网站必须提供「取消按钮」(Kundigungsbutton)
- •保留取消确认的截图作为证据
- •如果服务商刁难取消流程,可向消费者保护中心(Verbraucherzentrale)投诉