How to Cancel Roku in Spain
Your Rights in Spain
Spanish consumer protection law (Ley General para la Defensa de los Consumidores y Usuarios) provides a 14-day withdrawal period for online subscriptions, in line with EU directives. Services must provide clear cancellation mechanisms and cannot impose unreasonable barriers.
Cooling-off Period
14 days (EU Consumer Rights Directive)
Regulatory Body
AECOSAN / Oficina Municipal de Informacion al Consumidor
Steps to Cancel Roku
Go to my.roku.com and sign in to your Roku account
Click on your account name in the top right corner
Select 'Manage your subscriptions' (or go directly to my.roku.com/account/subscriptions)
Find the channel subscription you want to cancel
Click 'Unsubscribe' next to the service
Confirm by clicking 'Unsubscribe' again on the confirmation popup
You'll receive a confirmation email from Roku
On your Roku home screen, navigate to the channel you want to cancel
Press the Star (*) button on your Roku remote
Select 'Manage subscription' from the options menu
Select 'Cancel subscription'
Confirm the cancellation
Open the Roku app on your phone
Tap 'Devices' and select your Roku device
Tap 'My account' or navigate to account settings
Go to 'Manage subscriptions'
Find the subscription and tap 'Cancel'
Tips for Spain
- •You have 14 days to cancel any online subscription without penalty
- •Companies must respond to cancellation requests within 30 days
- •Contact your local Oficina Municipal de Informacion al Consumidor for help
Direct Cancel Link
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