如何在法国取消 Roku
法国消费者权益
法国消费者法(消费法典第L221-18条)为在线订阅提供14天冷静期。2014年的阿蒙法(Loi Hamon)进一步加强了消费者权利,允许在初始承诺期后更容易地取消持续合同。
冷静期
14天(撤回权)
监管机构
竞争、消费和反欺诈总局(DGCCRF)
取消 Roku 步骤
Go to my.roku.com and sign in to your Roku account
Click on your account name in the top right corner
Select 'Manage your subscriptions' (or go directly to my.roku.com/account/subscriptions)
Find the channel subscription you want to cancel
Click 'Unsubscribe' next to the service
Confirm by clicking 'Unsubscribe' again on the confirmation popup
You'll receive a confirmation email from Roku
On your Roku home screen, navigate to the channel you want to cancel
Press the Star (*) button on your Roku remote
Select 'Manage subscription' from the options menu
Select 'Cancel subscription'
Confirm the cancellation
Open the Roku app on your phone
Tap 'Devices' and select your Roku device
Tap 'My account' or navigate to account settings
Go to 'Manage subscriptions'
Find the subscription and tap 'Cancel'
法国特别提示
- •自2023年6月起,法国法律要求服务商为在线注册的用户提供在线取消方式
- •服务商必须在合理时间内确认取消
- •如果公司拒绝处理您的取消请求,您可以联系DGCCRF