如何在美国取消 Roku
美国消费者权益
FTC的「一键取消」规则(2025年生效)要求卖家使取消流程与注册一样简单。各州法律不同:加州自动续费法(ARL)要求明确披露和便捷取消。《恢复在线购物者信心法》(ROSCA)禁止未经明确同意向消费者收费。
冷静期
因州而异(数字订阅无联邦冷静期)
监管机构
联邦贸易委员会(FTC)
取消 Roku 步骤
Go to my.roku.com and sign in to your Roku account
Click on your account name in the top right corner
Select 'Manage your subscriptions' (or go directly to my.roku.com/account/subscriptions)
Find the channel subscription you want to cancel
Click 'Unsubscribe' next to the service
Confirm by clicking 'Unsubscribe' again on the confirmation popup
You'll receive a confirmation email from Roku
On your Roku home screen, navigate to the channel you want to cancel
Press the Star (*) button on your Roku remote
Select 'Manage subscription' from the options menu
Select 'Cancel subscription'
Confirm the cancellation
Open the Roku app on your phone
Tap 'Devices' and select your Roku device
Tap 'My account' or navigate to account settings
Go to 'Manage subscriptions'
Find the subscription and tap 'Cancel'
美国特别提示
- •FTC的「一键取消」规则要求公司使取消流程与注册一样简单
- •在加利福尼亚州,如果您在线注册,公司必须提供在线取消选项
- •如果公司故意刁难取消流程,可在 ftc.gov/complaint 提交投诉